CPRC Scheduling an Appointment


Appointments are scheduled electronically through the Client Portal, located at:  https://cprc.clientsecure.me.  You have the option to choose the best day/time to fit your schedule, and designate to which campus you would like to meet.  If you have any issues scheduling, feel free to email [email protected], call 641-683-5152 or stop in to the CPRC, located on the first floor of the Trustee Residence Hall on the main campus.  You may also complete this form and someone will contact you to schedule an appointment: 

CPRC Service Request Form

IHCC also currently offers the option of Telehealth through Synergy eTherapy.  This service consists of up to 4 free and confidential counseling sessions for currently enrolled students. 

TO SCHEDULE AN APPOINTMENT, please visit the Synergy eTherapy 


At times we may find ourselves concerned for someone else.  If possible, remind the individual that mental health struggles are treatable and that a great resource is the IHCC Counseling and Prevention Resource Center (CPRC).  They offer free, crisis services and/or short-term counseling, and have information to help refer individuals who may need or want services off-campus.  You can offer to walk with them to the CPRC, located on the first floor of the Trustee Residence Hall on the main campus, and/or assist them in connecting with the CPRC via any one of the below:  

If you are not able to speak with the individual, regardless of the reason, feel free to complete the form below.  CPRC staff will confidentially follow up with/check in on that individual.  However, please be mindful that services are not required, and unless there is an identified concern for the safety of the individual and/or others, the individual must always consent to the service.  Please see the Helpful Resources (hyperlink) section on how to further identify and/or help someone in need. 

CPRC Confidential Referral Form


Contact Us

Counseling and Prevention Resource Center
Indian Hills Community College
Trustee Hall, First Floor

525 Grandview Avenue Ottumwa, Iowa 52501

Phone: (641) 683-5152 or (800) 726-2585, ext. 5152
Email: [email protected]

Questions about services may be emailed, however, we do not schedule appointments via email, because email is not considered a confidential communication. Staff are also not able to check email with regularity or frequency,  therefore for the timeliest and most confidential communication, please call!