IT Help Desk

The standard format for a MyHills username is firstname_lastname with both the first and last name completely spelled out and all lowercase.

• Examples: john_doe or jane_doe

An exception can be if you have a very common name, like John Smith. If this is the case, we'll typically add four numbers to the end of the default username.

• Example: john_smith1234

The standard format for a MyHills username for a faculty or staff member is the first initial of your first name and up to seven (7) letters of your last name so that a MyHills username for faculty or staff will never be more than eight (8) letters long.

A User ID for a faculty or staff member will always be all lowercase as well. If your last name is seven letters or less, then your full last name will be listed after the first initial of your first name.

• jsmith for Jane Smith
• jwilliam for Jane Williams
• janderso for Jane Anderson

If you have a common last name, you may have your middle initial added after your first initial in your username to differentiate it from those you share a common name with. For example, jasmith for Jane Ann Smith.

• The passwords must be at least six (6) characters, up to a maximum of 32 characters.
• Must contain one uppercase letter, one lowercase letter, and at least one number.
• No spaces, no special characters.

Yes, your username and password is the same across MyHills, WebAdvisor, and Student WebMail.

For security requirements, your MyHills username will remain the same, or it will remain as what was first created for you when you initially applied and became a student with the college.

This does not affect any other college needs; all it means is that once a MyHills username is created for a particular person; that is the MyHills username that will remain with that person for as long as they are with the college.