IT Help Desk



Current Students IT Help Desk Request Form
Submit and track your requests.


Faculty/Staff IT Help Desk Request Form
Submit and track your requests.

Computer Tutorial

phoneicon Call Us:
     (641) 683-5333

     (800) 726-2585, ext. 5333

Email Us:

Tutorial Icon

Check out our Computer Tutorials

Get step-by-step instructions covering many of the systems you’ll use while at Indian Hills.


Hours of Operation

Monday – Thursday: 7:15 a.m. – 8:30 p.m.
Friday: 9:00 a.m. – 1:00 p.m.

After Hours: For emergency matters only, please use the phone number provided above. For all other matters, please use or the IT Help Desk Request Form and we will respond during our regular hours of operation.

Note: All follow-up emails from the IT Help Desk, responding to your help requests, will come from ITDIRECT System Message. Please ensure your spam filters do not block these messages.

IT Support Services

MyHills WebAdvisor
Passwords Datatel
Email Networking
Phones Audio Visual Equipment
Video Teleconferencing Campus Computers

Faculty Development

The Office of Online Learning offers a variety of resources for faculty, including classes on the effective use of educational technologies in online, hybrid, and on-campus courses. For more information, please visit their Online Faculty Development page.


Copyright Policy and Law

Unauthorized distribution of copyrighted material by students, including unauthorized peer-to-peer file sharing, may subject students to civil and criminal liabilities.

Read more


Frequently Asked Questions (FAQ)

For a quick answer to your technology issue, check out our list of Frequently Asked Questions