IT Help Desk
Tech Support. Ask us. (It's that easy.)
| IT Help Desk Request Form Submit and track your requests. Submittal Password: computer |
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| (641) 683-5333 (800) 726-2585, ext. 5333 |
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Important Notice
MyHills Pop–Up Message Upon Login
Learn more about this notice from Blackboard
Hours of Operation
Monday – Thursday: 7:15 a.m. – 10:30 p.m.
Sunday: 5:00 p.m. – 10:30 p.m.
After Hours: For emergency matters only, please use the phone number provided above. For all other matters, please use or the IT Help Desk Request Form and we will respond during our regular hours of operation.
Note: All follow-up emails from the IT Help Desk, responding to your help requests, will come from ITDIRECT System Message. Please ensure your spam filters do not block these messages.
Frequently Asked Questions (FAQ)
For a quick answer to your technology issue, check out our list of Frequently Asked Questions
IT Support Services
| MyHills | WebAdvisor |
| Passwords | Datatel |
| Networking | |
| Phones | Audio Visual Equipment |
| Video Teleconferencing | Campus Computers |
Faculty Development
The Office of Online Learning and Web Marketing offers a variety of resources for faculty, including classes on the effective use of educational technologies in online, hybrid, and on-campus courses. For more information, please visit their Online Faculty Development page.

