IT Help Desk

We're here to help YOU, so ask us. It's just that easy. We'll get you the answers you need.

requestform IT Help Desk Request Form
Submit and track your requests.

Submittal Password: computer
phoneicon Call Us:
     (641) 683-5333

     (800) 726-2585, ext. 5333
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Email Us:
helpdesk@indianhills.edu

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Check out our Computer Tutorials

Get step-by-step instructions covering many of the systems you’ll use while at Indian Hills.

 


Hours of Operation

Monday – Thursday: 7:15 a.m. – 8:30 p.m.
Friday: 12:30 p.m. – 4:30 p.m.

After Hours: For emergency matters only, please use the phone number provided above. For all other matters, please use helpdesk@indianhills.edu or the IT Help Desk Request Form and we will respond during our regular hours of operation.

Note: All follow-up emails from the IT Help Desk, responding to your help requests, will come from ITDIRECT System Message. Please ensure your spam filters do not block these messages.

IT Support Services

MyHills WebAdvisor
Passwords Datatel
Email Networking
Phones Audio Visual Equipment
Video Teleconferencing Campus Computers


Faculty Development

The Office of Online Learning offers a variety of resources for faculty, including classes on the effective use of educational technologies in online, hybrid, and on-campus courses. For more information, please visit their Online Faculty Development page.

 

Copyright Policy and Law

Unauthorized distribution of copyrighted material by students, including unauthorized peer-to-peer file sharing, may subject students to civil and criminal liabilities.

Read more

 


 

Frequently Asked Questions (FAQ)

For a quick answer to your technology issue, check out our list of Frequently Asked Questions