Frequently Asked Questions

Where is the Testing Center located?
Who can I call to make arrangements for testing or to request information?
What are the hours the Testing Center is open?
What kinds of tests are available through the Testing Center?
As a faculty member, how do I make my tests available to students at the Testing Center?
What do I need to do when I come to the center for a test?

If you have suggestions for new tests or services that the Testing Center might offer, please contact the center at either campus or call the Dean of Academic Services at 641.683.5218 or 800.726.2585, ext. 5218, or e-mail testing_center@indianhills.edu.

1. Where is the Testing Center located?

In Ottumwa, the Testing Center is located on the first floor of Trustee Hall. Contact the staff at 603 Indian Hills Drive, Building 15, Ottumwa IA 52501; 641.683.5142 or 800.726.2585, ext. 5142.

In Centerville, the Testing Center is located in the SUCCESS Center. The address is 721 N. First St., Centerville, IA 52544; and the phone numbers are: 641.856.2143, ext. 2214 or 800.670.3641, ext. 2214.

You can e-mail either center at: testing_center@indianhills.edu.

2. Who can I call to make arrangements for testing or to request information?

In Ottumwa:

SanJuanita Bahena - 641.683.5142 or 800.726.2585, ext. 5142
Carla Beavers - 641.683.5756 or 800.726.2585, ext. 5756
Sheri Ziegler - 641.683.5233 or 800.726.2585, ext. 5233

In Centerville:

Noel Foster - 641.856.2143, ext. 2214 or 800.670.3641, ext. 2214

3. What are the hours the Testing Center is open?

In Ottumwa, the center is open Monday, Wednesday, and Thursday from 7:15 a.m. to 4:45 p.m.; Tuesday from 7:15 a.m. to 9:00 p.m.; and Saturday from 8:00 a.m. to 12:30 p.m.

In Centerville, the center is open Monday through Thursday from 7:15 a.m. to 4:45 p.m.

4. What kinds of tests are available through the Testing Center?

The Testing Center provides many computerized assessments, including COMPASS, CLEP, aviation exams, EMT/EMS, Lasergrade, Vue, Miller Analogy, and online proctoring for other schools.

In addition, the center provides many paper/pencil exams, including GED, mortuary science, lead testing, aptitude/interest inventories, dental, pesticide, proctoring for other schools, and make-up testing for IHCC courses.

If you don't understand any of the acronyms for the tests, just ask us. We'll be happy to explain what they are.

We are constantly seeking to expand our menu of tests and welcome any inquiries about initiating new testing services.

5. As a faculty member, how do I make my tests available to students at the Testing Center?

On either campus, faculty members are responsible for delivering their tests to the Testing Center and communicating with Testing Center staff regarding any special requirements for students.

Each test that is taken to the center should include:

the student's name
the instructor's name and phone extension
any special requirements for completing the exam (i.e., time limit, use of notes, use of books, etc.)
if scantron sheets or extra paper are to be used for answers or essays, they should be attached to each test sheet individually.

6. What do I need to do when I come to the center for a test?

All persons testing will be required to:

provide a picture ID. Tests will not be given without one.
sign in to the Testing Center with your full name. If make-up testing, include the name of the class for which the test is being given and the instructor's name.
leave all books, electronic devices, cell phones and personal items in a designated locker area while testing.
complete any/all tests that you have started at one time. Testers who must leave the center prior to completing their tests will not be allowed to continue testing.