Professional Development

Professional Development courses are designed for individuals looking to enhance their professional skills and include a wide variety of topic areas, the most common being leadership and management.

Found the class you want to take? Great! Click on the register button below to sign up, or browse through this term's available courses to find more classes you may be interested in taking!

Register for a Continuing Education Class

Continuing Education Marketplace  


Click on a link below to view more information about additional classes.

Supervisory Leadership Series Human Resources/Management  Professional Development Courses
Industrial/Technical Information Technology/Computer Applications  Safety



Supervisory Leadership Series Courses

Being a supervisor can be difficult!  Join Russ Curry for this Supervisory Series brought to you in the comfort of your office by Zoom.  Learn to develop your skills to become a better supervisor and learn to deal with difficult situations and challenges.  The sessions will meet once a month, Wednesday afternoons from 12:30-3PM. 

Cost of the Series:  $399.00

Click on the following link to register for the series 


This session will provide a general overview of basic employment law and compliance issues that provide the foundational framework for a supervisor. A grasp of employment law will help avoid legal pitfalls while helping create and sustain a welcoming and equitable environment.

 Topics include:

  • Equal Employment Opportunity (EEO)
  • Americans with Disabilities Act (ADAAA)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Family Medical Leave Act (FMLA)
  • Fair Labor Standards Act (FLSA)


Supervisors and managers play a key role in recognizing and responding to sexual and other forms of harassment and discrimination. This training will raise supervisors' awareness and provide the tools to help prevent and resolve instances of sexual and other forms of harassment while creating and sustaining a culture of civility and respect in the workplace. We will cover the different forms of harassment, recent lawsuits and judgments, the supervisor's role in preventing sexual harassment in the workplace, responding to and reporting harassment concerns, discrimination, and the supervisor's role in creating and sustaining an environment of civility and respect.


In this session, we will discuss how to effectively evaluate an employee's performance. While yearly evaluations are still standard in many companies, effective performance management goes beyond the yearly sit down and is effectively driven by best practices in setting expectations, transparency, and accountability. We will cover the concept of performance management, performance evaluations and other tools, accountability, measurable goal setting, and what to do when the wheels fall off.


While no one looks forward to disciplining or firing employees, it is a reality that these situations will occur from time to time. Disciplinary issues and termination of employment effects recruiting, retention, employee relations, morale, productivity and more. Numerous legal risks may arise as well when an employer fires an employee.

This highly interactive session will provide the tools and processes necessary to help you address discipline and termination issues in an equitable, respectful, and legally defendable manner. 

  • Performance issue or discipline?
  • What does your handbook say?
  • Performance Improvement Plan (PIP)
  • Documentation: The good, the bad and, yes, the ugly
  • Legal, work comp, FMLA and other issues to consider
  • The termination meeting: a respectful separation
  • What happens after the termination?  

Click on the following link to register for the series 

Professional Development Courses

Our Professional Development Courses this fall are being offered on Zoom to help promote everyone’s continued safety. Instructor will be Russ Curry.

Managing Workplace Flexibility

September 23, 2020
Time: 9:00-11:30am
Course Cost: $99.00

The potential benefits of workplace flexibility include: enhanced employee morale, improved employee attendance, increased productivity, and improved recruiting and retention. Workplace flexibility can also align your workforce for a quick and effective response during times of crisis. Employers are increasingly implementing flexible work arrangements to become the employer of choice and maintain a competitive edge. In this session we will review the numerous considerations of implementing any flexible work arrangement and including how to avoid performance and legal pitfalls.

Click on this link to register for classes

The New Normal: Visualizing and Creating the Future State of your Workforce

October 21, 2020
Time: 9:00-11:30am
Course Cost: $99.00

Eventually, as businesses re-open and start to fully engage again as the coronavirus pandemic abates, employers and employees will experience a new work world with both immediate and long-term changes, challenges and opportunities. Employers that will succeed during this transition are thinking now about what the future state of their workforce looks like and how to visualize and embrace necessary new best practices and processes. In this session we will give consideration to the health and safety of a returning workforce, remote and flexible work arrangements, leave policies and overall practices and protocols in the “post-pandemic” work world.

Click on this link to register for classes


November 18, 2020
Time: 9:00-11:30am
Course Cost: $99.00

Building a successful team is not easy. To create and sustain a high-performing team requires developing and sustaining an environment that is both empowering and encouraging while identifying shared goals and objectives. In this session we will cover key make or break aspects of creating and leading a high-performance team including:

• Roles within a team
• Motivation within a team
• How a team develops
• Recognizing and resolving team dysfunction and conflict
• Communication within a team
• Creating shared understanding and accountability

Click on this link to register for classes


December 16, 2020
Time: 9:00-11:30am
Course Cost: $99.00

A company culture that promotes people development necessarily acknowledges and encourages self-awareness. Self-aware individuals and teams are adaptable, culturally aware, and make solid decisions based on honest communication. Join us to explore the concepts of individual and organizational self-awareness, and discuss the tools necessary to promote a culture in which people are valued for their differences and supported to make effective decisions.

Click on this link to register for classes

Human Resources/Management Courses

Building Teams that Work - Online

Teams are becoming a staple in today’s workplace. In this course you’ll learn the components of a successful team and the stages of its development. You’ll master the skills you’ll need to effectively manage projects, make decisions, and solve problems in a team setting. Plus, you’ll have a chance to learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team.

Date: This course starts about every 6 weeks, visit the registration site to find the next available dates.
Time: Anytime
Location: Anywhere/Online
Tuition: $105.00
Registration: and enter the course title in the search bar.

Register Now   

SHRM Training

Ready to Register? Click here to go to the Registration button

Information Technology/Computer Applications Courses: 

Introduction to Crystal Reports – Online

Want to “wow” people with your business reports? In this course, you’ll master the techniques the pros use to produce attractive, reader-friendly reports for any audience. Whether you are new Crystal Reports or want to enhance your skills, this course is ideal for you. By the time you’re done, you’ll be able to produce anything from a quick meeting handout to an elaborate annual report – and you’ll never be intimidated by report-writing tasks again!

This course was originally written for Crystal Reports 2008. Crystal Reports XI, Crystal Reports 2008, Crystal Reports 2011, or Crystal Reports 2013 are all acceptable for this course. Please make sure your software is installed and fully operation before the course begins.

Date: This course starts about every 6 weeks, visit the registration site to find the next available dates.
Time: Anytime
Location: Anywhere/Online
Tuition - $115.00 
Registration: and enter the course title in the search bar.

Register Now

Introduction to Google Analytics - Online

In this course, you’ll learn to use Google Analytics to make the most of your online traffic. You’ll see how you can track not just the traffic to all of your online content, but also determine which content is the most appealing, where your visitors came from, what devices they used, how long they stayed, which links they clicked, and where they went when they left.

From setting up your Google Analytics account and getting the all-important code you’ll need to add to your website’s pages to begin tracking your visitors, you’ll learn everything you need to know to get everything you can from the data that Google Analytics provides.

Date: This course starts about every 6 weeks, visit the registration site to find the next available dates.
Time: Anytime
Location: Anywhere/Online
Tuition - $115.00 
Registration: and enter the course title in the search bar.

Register Now

 MOS Prep Courses & Certification Testing - Online

These online training courses prepare participants to take the Microsoft Office Certification Exams. Each participant will be able to work through tutorials and practice exams at their own pace. Once you have registered for and access the course, you will have 50 days of access to the practice materials. At the end of that time, or earlier if you feel you are ready, you can contact the Continuing Education office to schedule your actual certification exam.

Students are allowed to take the certification exam one time as a part of the initial course fee. If you do not successfully pass the first time, each additional testing will cost $50. Exams will be proctored in the Advanced Technology Center on the main Ottumwa Campus and may be scheduled during the normal business week. Students passing the exam will receive a certification certificate from Microsoft, this is a recognized industry credential.

Students must have their own Microsoft Office software on their computer in order to take this course. As a portion of this course, you will be able to install the practice software, called GMetrix, on your machine. We strongly recommend you log-on to your computer using a different user profile when practicing with GMetrix. This will prevent any setting changes made in your Microsoft software during the practice tutorials from affecting your normal work.

Instructions to access the course through the Indian Hills online education portal will be emailed to you no later than 2 business days after registration. Students with current MyHills accounts may access the course through MyHills no later than 1 hour after online registration and payment is complete.

Date: Whenever you are ready
Time: Anytime
Location: Anywhere/Online
Tuition - $99.00

Registration: Call 641-683-5249 to register for any or the MOS Prep classes below.

Word 2013 - BUS*1406*201
Word 2016 - BUS*1406*202
Word Expert 2013 - BUS*1406*203
Word Expert 2016 - BUS*1406*204
Excel 2013 - BUS*1406*205
Excel 2016 - BUS*1406*206
Excel Expert 2013 - BUS*1406*207
Excel Expert 2016 - BUS*1406*208
Access 2013 - BUS*1406*209
Access 2016 - BUS*1406*2010
Outlook 2013 - BUS*1406*2011
Outlook 2016 - BUS*1406*2012
PowerPoint 2013 - BUS*1406*2013
PowerPoint 2016 - BUS*1406*2014 


Math and Measurement for Manufacturing

Students in this course will review the proper way to read and use steel rules, micrometers and calipers. The majority of the course will be spent working on understanding fractions and decimals and how to convert measurements between the two. Students will practice adding, subtracting, multiplying, and dividing both fractions and decimals as well as learn how to reduce fractions and recognize equivalent fractions.

Date: TBD with your Schedule
Time: 4 Hours
Location: Your Location
Price: – $600 (plus mileage)
Instructor: IHCC Staff

Call 641-683-5249 to quote contract training.

Basic Blueprint Reading for Manufacturing

In this course students will practice reading manufacturing blueprints. The instructor will cover: blueprint standards and terminology, how to interpret the information found on a blueprint and dimensioning.

Date: TBD with your Schedule
Time: 4 hours
Location: Your location
Price: – $600 (plus mileage)
Instructor: Jeff Long

Call 641-683-5249 to quote contract training.

SolidWorks Essentials

SolidWorks is one of the most popular software design programs in the advanced manufacturing industry. This two day course will introduce students to the basic design concepts found in SolidWorks. Students will learn bout the functionality of the software as well as practice basic design concepts. This course is designed for students who have little to no SolidWorks experience.

Call 641-683-5249 to quote contract training.

PLC Fundamentals

This course is designed for personnel needing to develop basic PLC knowledge in any industry. The topics covered will include hardware components, establishing communication to the PLC, uploading & downloading programs, online, offline and the different run models for a PLC. Basic PLC programming utilizing the Allen Bradley CompactLogix line will be introduced. Interpretation of ladder diagrams, addressing, file structure, and fundamental instruction sets will be covered along with basic troubleshooting of a PLC system.

Call 641-683-5249 to quote contract training.


Fundamentals of Safety Certificate Series

This fall we will be introducing a new safety management series that we are offering in conjunction with the Iowa Illinois Safety Council. This series is designed for individuals who are responsible for managing or implementing safety programs at their place of employment. Because of the nature of how safety programs are structured, we recognize some employers may have many individuals involved in this process. For this reason, companies may purchase tickets for the safety series and then send whoever they would like to each of the individual sessions. If one person does complete all of the sessions, they will receive a certificate of completion for the program.

Day 1 – Introduction to OSHA and OSHA Required Recordkeeping

In this course participants will receive a basic overview of what OSHA’s history, what OSHA does and what companies fall under OSHA’s jurisdiction. We will also review companies’ responsibilities when it comes to OSHA safety requirements and also discuss what can happen if you are found not to be in compliance. Participants will also learn what types of incidents have required reporting and see examples of the forms that must be used and how and when to submit them.

Day 2 – Hazard Identification

Hazard identification is key to developing an effective safety program. In this course participants will learn about common hazards in the workplace and the appropriate way to identify them and mitigate risk. At least a portion of this course will be held offsite at a local facility where examples can be shown. (Specific location to be announced at the start of class.)

Day 3 – Job Safety Analysis

Take hazard mitigation a step further by learning how to perform a job safety analysis. OSHA describes this process as “a technique that focuses on job tasks as a way to identify hazards before they occur. It focuses on the relationship between the worker, the task, the tools, and the work environment.” You will learn how to develop and manage a JSA program in your workplace. You will also learn how to enlist participation from frontline employees, supervisors and upper management.

Day 4 – Develop a Comprehensive Training Plan

Keeping workers up-to-date on safety training is a never-ending task and one that can seem overwhelming if a structured plan is not in place. Learn what a comprehensive training plan that meets all federal and state requirements looks like, including what are the must have annual components, and what requirements are more industry or facility specific.  Finally find out what resources are out there that can help you develop and keep your plan up-to-date.

Day 5 – Incident Investigation

If an incident does occur find out how to run an effective investigation. Incidents include near misses as well as incidents where someone or something is harmed. This course dives into the analysis of the incident to determine exactly what happened, including any root causes that may have been a contributing factor, and discuss the human relations issues that may happen after an incident has occurred. The goal of the course is to be able to use this information to prevent future accidents.

Day 6 – Introduction to Change Management

Introducing new procedures can be challenging, particularly if a more comprehensive training program represents a culture shift for your organization. Learn tips and tricks for rolling out new processes so that people are more likely to be accepting of the changes.

Check back for future dates or call us for a group quote!

General Industry OSHA (10 Hour)

This training program covers a standard OSHA curriculum and successful participants will receive a completion card from OSHA. The course focuses on how to identify, abate, avoid, and prevent job related hazards on a job site. Topics covered include: walking and working surfaces, exit routes, emergency action plans, fire prevention plans, fire protection, personal protective equipment and hazardous communication. Participants also learn about employer responsibilities and worker rights.  

Call 641-683-5249 to quote contract training.


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Questions? Just talk to a Business Liaison!


humburg_profileDave Humburg, Business Liaison
Appanoose, Davis, Monroe, & Van Buren Counties
Indian Hills Community College

525 Grandview Avenue Ottumwa, Iowa 52501

Phone: (641) 683-5213 or (800) 726-2585, ext. 5213



Sarah Lind, Business Liaison
Indian Hills Community College

721 North 1st Street Centerville, Iowa 52544

Phone: (641) 683-2143 or (800) 726-2585, ext. 2209


Continuing Education Course Refund Policy:

In order to qualify for a refund, you must cancel your registration at least 3 business days prior to course start.  If you have not prepaid for the class, charges will be assessed to your account if you do not cancel within the required timeframe or if you do not show up for the class you will be charged.  Exceptions will be made only in extreme circumstances.  To cancel a registration, call us at 1-800-346-4413.