Professional Development

Professional Development courses are designed for individuals looking to enhance their professional skills and include a wide variety of topic areas, the most common being leadership and management.

Found the class you want to take? Great! Click on the register button below to sign up, or browse through this term's available courses to find more classes you may be interested in taking!

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Leadership Series Courses:

Razor's Edge Leadership Series - New or Emerging Leaders

We have completely revamped our longest running leadership program this year, adding more content geared toward individuals who are supervising people for the first time and bringing on leadership experts from our area to act as mentors for participants in the program. This program will now be a full-day each month instead of a half day.

The morning session will focus on supervisory skills and the afternoon will feature leadership speakers and time spent with our mentors. We strongly encourage participants to sign-up for the full day as we feel that is the best way to get the full value from the program. However, if that does not work in your schedule or budget, we are allowing participants to sign-up for just one or the other.

Note: The afternoon sessions will be limited to 30 people. 

View more information about this event by clicking on the button below.

More information  


Influencers: A Leadership Series for Mid-Level Leaders

Individuals in a mid-level leadership position can see themselves in either one of two ways, stuck in the middle or the ultimate influencer. While you don’t always have control over big picture decisions, you do have influence. Your influence radiates equally, it goes upward to the ones who do make the big picture decisions and downward to the teams you lead. Make the most of your influence by implementing some new leadership strategies this year!

Note: The topics during the morning and afternoon sessions are different this year, make sure to select the appropriate option when registering.

Morning Sessions - 8:30 a.m. to 11:30 a.m.

Oct. 9th – Setting Expectations/Delivering Feedback
Learn communication strategies to help ensure that your team understands your expectations. We will also discuss delivering feedback in this session, whether it be positive or negative.

Nov. 13th – Dealing with Adversity
In recent years how people deal with adversity has gotten much more attention in leadership study. This session will focus on how successful leaders deal with adversity themselves and help their teams overcome stumbling blocks as well.

Dec. 11th – Delegation
No one can do it all, including you! Learn how to effectively evaluate which tasks you should keep yourself and which ones are safe to delegate. Remember, no one likes a micro-manager. We will also discuss how to be confident your employees are up to the task without constantly looking over their shoulder.

Jan. 8th – Coaching Skills
In a leadership role, coaching is all about helping your employees grow in their positions. To be a good coach, you have to have a genuine desire to help your people grow in their roles and improve their skills. Coach your team well and the whole organization wins.

Feb. 12th – Generational Differences
This engaging, interactive program is designed to increase understanding of the different points of view that each generations brings to a workplace. Participants will leave armed with practical, take-home strategies for respecting generational differences and maximizing the benefits of leading a multi-generational work team.

Mar. 12th – Employee Experience
Forbes recently featured an article calling 2018 “the year of employee experience.”  Learn about what experts mean when they reference employee experience and why it is important to you.

Apr. 9th – Networking & Office Politics
The term office politics often brings up negative connotations. Learn to see office politics through the lens of successful networking and relationship building and leave the petty politicking behind.

Afternoon Sessions - 1:00 p.m. to 4:00 p.m.

Oct. 9th – Emotional Intelligence
Many scholars now argue that emotional intelligence (EQ) is a more important factor in determining success than either IQ or personality. Learn about EG and find out how to further develop this essential skill.

Nov. 13th – Conflict Resolution
Conflict resolution is something that many leaders struggle with. Learn how to approach conflict in a constructive way and work through why it is so important to address conflict quickly and effectively.

Dec. 11th – Leading Change
More and more our workplaces are in a constant state of change. In this session participants will learn strategies for dealing with change and leading change. Leading change that is not of our own design will be discussed.

Jan. 8th – Ethics: A Line in the Sand
This engaging presentation will use real life case studies to illustrate the importance of ethics and morals to our organizations. Participants will identify why people act in certain ways and how the tone at the top influences all actions.

Feb. 12th – Creating Positive Culture
This engaging, interactive program is designed to increase understanding of the different points of view that each generations brings to a workplace. Participants will leave armed with practical, take-home strategies for respecting generational differences and maximizing the benefits of leading a multi-generational work team.

Mar. 12th – Increasing Teamwork
We all know that teams that work well together are going to be more productive than those that get caught up in competition or petty bickering. Learn strategies for helping your team function at a higher level.

Apr. 9th – Persuasion & Influence
This session ties itself back to the theme of our series. You are in a position of influence! Learn how to make the most of the influence you have in your organization.

Dates: (varies) October 9th - April 9th, 2018
Early Bird Price 
(before 09-01-2018) - $799
Regular Price - $849
Location: Ottumwa Campus, Administrative Building, Perkins Conference Room

Register Now

  

Safety Courses: 

Fundamentals of Safety Certificate Series

This fall we will be introducing a new safety management series that we are offering in conjunction with the Iowa Illinois Safety Council. This series is designed for individuals who are responsible for managing or implementing safety programs at their place of employment. Because of the nature of how safety programs are structured, we recognize some employers may have many individuals involved in this process. For this reason, companies may purchase tickets for the safety series and then send whoever they would like to each of the individual sessions. If one person does complete all of the sessions, they will receive a certificate of completion for the program. 


Introduction to OSHA and OSHA Required Record-Keeping
In this course participants will receive a basic overview of what OSHA’s history, what OSHA does and what companies fall under OSHA’s jurisdiction. We will also review companies’ responsibilities when it comes to OSHA safety requirements and also discuss what can happen if you are found not to be in compliance. Participants will also learn what types of incidents have required reporting and see examples of the forms that must be used and how and when to submit them.

Hazard Identification
Hazard identification is key to developing an effective safety program. In this course participants will learn about common hazards in the workplace and the appropriate way to identify them and mitigate risk. At least a portion of this course will be held offsite at a local facility where examples can be shown. (Specific location to be announced at the start of class.)

Job Safety Analysis
Take hazard mitigation a step further by learning how to perform a job safety analysis. OSHA describes this process as “a technique that focuses on job tasks as a way to identify hazards before they occur. It focuses on the relationship between the worker, the task, the tools, and the work environment.” You will learn how to develop and manage a JSA program in your workplace. You will also learn how to enlist participation from frontline employees, supervisors and upper management.

Develop a Comprehensive Training Plan
Keeping workers up-to-date on safety training is a never-ending task and one that can seem overwhelming if a structured plan is not in place. Learn what a comprehensive training plan that meets all federal and state requirements looks like, including what are the must have annual components, and what requirements are more industry or facility specific.  Finally find out what resources are out there that can help you develop and keep your plan up-to-date.

Incident Investigation
If an incident does occur find out how to run an effective investigation. Incidents include near misses as well as incidents where someone or something is harmed. This course dives into the analysis of the incident to determine exactly what happened, including any root causes that may have been a contributing factor, and discuss the human relations issues that may happen after an incident has occurred. The goal of the course is to be able to use this information to prevent future accidents.

Introduction to Change Management
Introducing new procedures can be challenging, particularly if a more comprehensive training program represents a culture shift for your organization. Learn tips and tricks for rolling out new processes so that people are more likely to be accepting of the changes.

Centerville

August 29, September 12 & 26, October 10 & 24, and November 7 
Centerville Campus
Wed, 08:00AM - Noon
Building 15/16

Early Bird Price (before 08-01-18): – $849
Regular Price: – $899

Register Now


Fairfield

August 31, September 14 & 28,  October 12 & 26, and November 9
Jefferson County Service Center
Fri, 08:00AM - Noon
Lower Level

Early Bird Price (before 08-01-18): – $849
Regular Price: – $899

Register Now

  

Human Resources/Management Courses:

Classes will be held on the North Ottumwa Campus at the Regional Entrepreneurship Center in the training room.

Drug Testing Training

Are you in compliance with the provisions of the Iowa Drug Testing statute or the DOT drug testing requirements? If not, Gayla Harrison of Harrison, Moreland, Webber & Simplot Law Firm, will be conducting a 2-hour training that will cover the requirements mandated by the Iowa Drug Testing Law. The training will cover the recognition of evidence of employee alcohol or drug use, documentation of employee drug or alcohol abuse and action plans for employees who abuse alcohol or drugs.

Sept 19 – Sept 19
19/YR*VOC*3050*601
Wed, 2:00PM – 4:00PM, $50.00

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Employment Law for Supervisors

Today’s workplace can be extremely complex and frustrating unless one knows the basics. This workshop will help you understand employment law in 8 hours. Topics include hiring, handling attendance and leave of absence issues, discipline and discharge, discrimination and related topics. The target audience is: New supervisors, Existing supervisors wanting a refresher on new information regarding human resource matters and human resource personnel with limited experience. The presenter is Gayla Harrison, an Ottumwa attorney, whose practice includes labor and employment law. Lunch Included.

Oct 10 - Oct 17
19/YR*BUS*2057*301
Wed, 10:00AM - 2:30PM, $199.00

Register Now

 

Distracted to Productive

E-mail. Texts. Interruptions. Project Transitions. Office Clutter. Social and Other Media. Your Smart Phones and Tablets. Even Family and Friends. How do you manage all of these "squirrels" that are driving you crazy? These key "distractors" sometimes make it almost impossible to get anything done. But with some forethought and effective strategies, as well as some personal discipline, it is more than possible to find your focus once again, even in a hyper-distracted world. As a matter of fact, those using these strategies will have a long-term competitive advantage -- both professionally and personally. We'll share "game plan" ideas for getting and keeping your distractors (SQUIRRELS!) under control, and finding critical "focused productivity" time each and every day, leading to not only performance but also clarity of mind and purpose.

Randy Dean is, MBA, is widely known as the The E-mail Sanity Expert and has delivered programs across the country about increasing productivity while saving your sanity. A small sample of his corporate clients include: Proctor & Gamble, Westinghouse Electric Company, FedEx, T-Mobile & Blue Cross Blue Shield.

Nov 14 - Nov 14
Main Campus
Tue, 01:00PM - 04:00PM
Advanced Technology Center, Room 111A
Early Bird Price (before 10-26-18): – $79
Regular Price: – $99
Instructor: Randy Dean

Register Now

 

Sexual Harassment: Protect your Employees & your Business

Building an effective sexual harassment policy goes beyond just a paragraph in the employee handbook. Discuss not only the written policy, but how to train employees and make sure you have an effective reporting mechanism in place. Do not find yourself in the news for all the wrong reasons!

Dec 4 - Dec 4
Main Campus
Tue, 10:00AM - 02:30PM
Advanced Technology Center, Room 111A
$39.00
Instructor: Russ Curry

Register Now

 

Building Teams that Work - Online

Teams are becoming a staple in today’s workplace. In this course you’ll learn the components of a successful team and the stages of its development. You’ll master the skills you’ll need to effectively manage projects, make decisions, and solve problems in a team setting. Plus, you’ll have a chance to learn the pitfalls of unhealthy group interaction and minimize any of its effects on your team.

Date: This course starts about every 6 weeks, visit the registration site to find the next available dates.
Time: Anytime
Location: Anywhere/Online
Cost: $105
Registration: https://www.ed2go.com/ihcc and enter the course title in the search bar.

Register for Building Teams that Work - Online

   

Information Technology/Computer Applications Courses: 

Business Quickbooks

Do you need a quick start to using QuickBooks? This class will include hands-on experience with QuickBooks software. You will learn how to:

  • Set up a business
  • Pay and enter expenses
  • Deposits and invoices
  • Complete the payroll set-up
  • Understand the reports of income and balance sheet
  • Handle exemptions of inventory, depreciation and loan payments
  • Make corrections when things are wrong
  • Prepare for income tax time

Several handouts will be provided. We can make QuickBooks fun!!!

Note: There will be an hour break for lunch during this course. 

Sept 13 - Sept 13
19/YR*BUS*1407*301
North Ottumwa Campus
Thurs, 9:00AM - 3:00PM
Regional Entrepreneurship Ctr
Rm: Training - $69.00
B. Ziegler

Nov 01 - Nov 01
19/YR*BUS*1407*302
Fairfield
Thurs, 9:00AM - 3:00PM
Jefferson County Service Ctr
$69.00
B. Ziegler

Register Now

 

Using Excel for your Business

Excel can easily automate your standard business transactions.  We will cover the basic math and formatting skills.  Business applications will include how to sort data, do budgets, financial analysis, charts and accepting data from QuickBooks.  We will discuss logical if statements, loan payment functions, linking spreadsheets, date functions and basic statistics.  We will look at several business spreadsheets to see how they work and do some applications based on the class needs.

Sept 20 - Sept 20
19/YR*BUS*1408*301
North Ottumwa Campus
Thurs, 9:00AM - 12:00PM
Regional Entrepreneurship Ctr
Rm: Training - $35.00
B. Ziegler

Register Now

 

Introduction to Crystal Reports – Online

Want to “wow” people with your business reports? In this course, you’ll master the techniques the pros use to produce attractive, reader-friendly reports for any audience. Whether you are new Crystal Reports or want to enhance your skills, this course is ideal for you. By the time you’re done, you’ll be able to produce anything from a quick meeting handout to an elaborate annual report – and you’ll never be intimidated by report-writing tasks again!

This course was originally written for Crystal Reports 2008. Crystal Reports XI, Crystal Reports 2008, Crystal Reports 2011, or Crystal Reports 2013 are all acceptable for this course. Please make sure your software is installed and fully operation before the course begins.

Date: This course starts about every 6 weeks, visit the registration site to find the next available dates.
Time: Anytime
Location: Anywhere/Online
Cost - $115 
Registration: https://www.ed2go.com/ihcc/ and enter the course title in the search bar.

Register Now

 

Introduction to Google Analytics - Online

In this course, you’ll learn to use Google Analytics to make the most of your online traffic. You’ll see how you can track not just the traffic to all of your online content, but also determine which content is the most appealing, where your visitors came from, what devices they used, how long they stayed, which links they clicked, and where they went when they left.

From setting up your Google Analytics account and getting the all-important code you’ll need to add to your website’s pages to begin tracking your visitors, you’ll learn everything you need to know to get everything you can from the data that Google Analytics provides.

Date: This course starts about every 6 weeks, visit the registration site to find the next available dates.
Time: Anytime
Location: Anywhere/Online
Cost - $115 
Registration: https://www.ed2go.com/ihcc/ and enter the course title in the search bar.

Register Now

 

MOS Prep Courses & Certification Testing - Online

These online training courses prepare participants to take the Microsoft Office Certification Exams. Each participant will be able to work through tutorials and practice exams at their own pace. Once you have registered for and access the course, you will have 50 days of access to the practice materials. At the end of that time, or earlier if you feel you are ready, you can contact the Continuing Education office to schedule your actual certification exam.

Students are allowed to take the certification exam one time as a part of the initial course fee. If you do not successfully pass the first time, each additional testing will cost $50. Exams will be proctored in the Advanced Technology Center on the main Ottumwa campus and may be scheduled during the normal business week. Students passing the exam will receive a certification certificate from Microsoft, this is a recognized industry credential.

Students must have their own Microsoft Office software on their computer in order to take this course. As a portion of this course, you will be able to install the practice software, called GMetrix, on your machine. We strongly recommend you log-on to your computer using a different user profile when practicing with GMetrix. This will prevent any setting changes made in your Microsoft software during the practice tutorials from affecting your normal work.

Instructions to access the course through the Indian Hills online education portal will be emailed to you no later than 2 business days after registration. Students with current MyHills accounts may access the course through MyHills no later than 1 hour after online registration and payment is complete.

Date: Whenever you are ready
Time: Anytime
Location: Anywhere/Online
Cost - $99
Registration: Click the Register button below and search the first word of the course you would like to register for, from the following list.

Word 2013 – BUS*1406*201
Word 2016 - BUS*1406*202
Word Expert 2013 - BUS*1406*203
Word Expert 2016 - BUS*1406*204
Excel 2013 - BUS*1406*205
Excel 2016 - BUS*1406*206
Excel Expert 2013 - BUS*1406*207
Excel Expert 2016 - BUS*1406*208
Access 2013 – BUS*1406*209
Access 2016 - BUS*1406*2010
Outlook 2013 - BUS*1406*2011
Outlook 2016 - BUS*1406*2012
Powerpoint 2013 - BUS*1406*2013
Powerpoint 2016 - BUS*1406*2014

Register Now

 

Marketing/Sales Courses: 

Basics of Marketing

What is marketing and why does it matter? How is marketing different from sales? This seminar will help you answer these two key questions and more. The purpose of marketing is to attract attention and create interest. Marketing can create a brand image, change that image and get people interested in what’s for sale. You’ll discover what the main components of marketing are and how to utilize these components to build your brand and drive revenue and audience. 

Sept 18 - Sept 18
Main Campus
Tue, 01:00PM - 04:00PM
Advanced Technology Center, 111A
Early Bird Price (before 09-01-18): – $45
Regular Price: – $59
Instructor: Joni Silverstein

Register Now

 

Media Strategies

In today’s world there are so many options for getting your message out. This seminar will help you understand traditional media and social media. It will also help you determine how to use media in your branding and sales strategies. You’ll gain an understanding of what public relations or PR is and how you can generate good coverage. You’ll also learn how to buy advertising and when you should follow this option. Understand how to identify your key audiences and those you need to increase. Learn how to gain buyers and move potential buyers through your sales funnel. 

Oct 11 - Oct 11
Main Campus
Thu, 01:00PM - 04:00PM
Advanced Technology Center, 111A
Early Bird Price (before 09-20-18): – $45
Regular Price: – $59
Instructor: Joni Silverstein

Register Now

 

Introduction to Google Analytics – Online

In this course, you’ll learn to use Google Analytics to make the most of your online traffic. You’ll see how you can track not just the traffic to all of your online content, but also determine which content is the most appealing, where your visitors come from, what devises they used, how long they stayed, which links they clicked, and they went when they left. This course guides you step by step, report by report, through the major parts of the Google Analytics interface. From setting up your Google Analytics account and getting the all-important code you’ll need to add to your website’s pages to being tracking your visitors.

Date: This course starts about every 6 weeks, visit the registration site to find the next available dates.
Time: Anytime
Location: Anywhere
Cost - $105 
Registration: https://www.ed2go.com/ihcc/ and enter the course title in the search bar.

Register for Introduction to Google Analytics - Online

 

Community Roundtables:

Indian Hills is offering a series of community roundtables across our 10-county region during the 2018-2019 academic year. The purpose of the afternoon is two-fold:

  1. We want to hear from you! This is an opportunity for us to hear what is going on in your business and community, particularly if there are areas of need. We may have access to resources that we can help connect you with. Dr. Marlene Sprouse, President of Indian Hills Community College, will be leading this portion of the day.
  1. Indian Hills has received some funding that will allow us to give back to businesses in our area by offering a free professional development course in each of our 10 counties. A portion of the roundtable will be devoted to this course. We do want to make sure this course fits the needs of the businesses in your area, so you have some options. Click the following link to be taken to a short survey, https://www.surveymonkey.com/r/XRCGVVR.

    Please select your community and then pick the topic that most interests you. Whichever topic has the most votes two weeks before our scheduled day, will be the topic presented. At that time we will send you information on the winning topic and the exact location the roundtable will be held.

    (In some cases, location will be dictated by the size of the group interested in attending.)

All sessions will be held from 1:00 to 4:00 p.m. The date we will be in each community, is listed below:

Fairfield – Aug 9th
Chariton – Sept 13th
Corydon – Oct 11th
Sigourney – Nov 8th
Oskaloosa – Dec 13th
Ottumwa – Jan 10th
Albia – Feb 14th
Bloomfield – Mar 14th
Centerville – Apr 11th
Keosauqua – May 9th

 

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Questions? Just talk to a Business Liaison!

Not sure if starting your own business is right for you? Do you own a business and need help, but aren’t sure which questions to ask? Don’t stress. Just ask Bryan!

allison_profileSteve Allison, Business Liaison
Eddyville Complex, Keokuk & Wapello Counties
Indian Hills Community College

525 Grandview Avenue Ottumwa, Iowa 52501

Phone: (641) 683-5187 or (800) 726-2585, ext. 5187
Email: Steve.Allison@indianhills.edu 

 

humburg_profileDave Humburg, Business Liaison
Appanoose, Davis, Monroe, & Van Buren Counties
Indian Hills Community College

525 Grandview Avenue Ottumwa, Iowa 52501

Phone: (641) 683-5213 or (800) 726-2585, ext. 5213
Email: David.Humburg@indianhills.edu 

  

Continuing Education Course Refund Policy:

In order to qualify for a refund, you must cancel your registration at least 3 business days prior to course start.  If you have not prepaid for the class, charges will be assessed to your account if you do not cancel within the required timeframe or if you do not show up for the class you will be charged.  Exceptions will be made only in extreme circumstances.  To cancel a registration, call us at 1-800-346-4413.