IowaWORKSIowaWORKS—Region 15 is located at the Indian Hills Community College North Campus, directly across from Job Corps. We provide integrated services to job seekers and employers. Integration is an effort to make the workforce system more demand–driven, in order to respond to the actual needs of local economies. Our workforce center adds value to the local economy it supports. The integration model is intended to bring a greater emphasis to the skills development component of the workforce and to better prepare workers for the changing world of work.

Each Iowan who becomes a member of an integrated workforce center will be given the opportunity to discover, develop, and utilize their skills to obtain employment. We are working with the community to develop a culture of lifelong learning and skill development. This is the ultimate service vision that IowaWORKS hopes to achieve.

The IowaWORKS Center offers many free workshops on a variety of topics, including resume writing, interview strategies, basic computer skills, and keyboarding, just to mention a few. We also offer National Career Readiness Certification (NCRC) and Interview Stream.


Products and Services

Browse our products and services below, or view our brochure here.

Employer Services

IowaWORKS can assist employers with a wide range of services to fit your needs!

  • Job Fairs
  • Job Postings
  • Employer's Council of Iowa (ECI)
  • Development of Hiring Practices
  • Skilled Iowa Internships
  • Interview Streams
  • Targeted Job Fairs


Re-Employment Services


  • Unemployment Assistance
  • Staff Assisted Job Search
  • Resume Assistance
  • Interview Prep and Development
  • Workshops
  • Federally Funded Programs
  • Child Labor Work Permits
  • Referrals to Partner Agencies
  • Certifications
  • Targeted Job Fairs
  • Networking Opportunities
  • Job Leads
  • Application Assistance
  • Current Labor Market Information
  • Ticket to Work Program

(Auxiliary aids and services are available upon request for individuals with disabilities.)


Skilled Iowa

Skilled Iowa is Governor Brandstad’s initiative to upskill Iowa’s workforce. Now more than ever, American businesses need a strong, skilled workforce to overcome today’s challenges. The Skilled Iowa initiative helps assess and increase the skill level in two ways.

  • National Career Readiness Certification
  • Skilled Iowa Internships

The National Career Readiness Certificate is issued by ACT. The NCRC provides an assessment of an employee’s skills that can be accepted nationwide. Individuals are tested on Applied Math, Reading for Information, and Locating Information. Skilled Iowa Internships allow employers to assess individuals in a work environment. Internships can last anywhere from 1 day to 3 weeks. A detailed training plan is developed with the employer.

Learn more at 


Workforce Innovation & Opportunity Act (WIOA)

The Workforce Innovation & Opportunity Act (WIOA) provides individuals with multiple services to upgrade skills and get them back in the workforce. Some of these services include:

  • Assesment
  • Work Experience
  • On the Job Training (OJT)
  • Pre-Employment Training
  • Basic Skills Training
  • Secondary Education Certification
  • Vocational Exploration

Other Programs

  • Experience WORKS. A program for experienced individuals over the age of 55.
  • Workforce Investment Act Youth Program - for disadvantaged youths ages 14-21.
  • Ticket to Work - Assits individuals with disabilities to obtain employment.
  • PROMISE JOBS - Iowa's Welfare to Work Program
  • GAP Tuition Assistance - provides assistance for certain vocation programs.


For more, please view our WIOA  Services & Activities Flyer



  • Typing Certification
  • National Career Readiness Certification
  • Soft Skill Management Training Certificate
  • A Game Certification
  • Microsoft Office Certification
  • Workin’ it Out Certification
  • Assessment Testing


Veteran's Services

Services available to eligible Veterans.  All Veterans receive Priority of Service. 

  • Resume Assistance
  • Veteran’s Benefit assistance
  • Job Search
  • Placement Services to Federally funded employment and training programs.
  • Employment Consultations
  • Testing and Career Exploration



  • Re-Employment Services (RES)
  • Step 1– Maintain a Positive Attitude
  • Step 2– Develop a Career Plan
  • Step 3– Research Industry Trends
  • Step 4– Create a Great Resume
  • Step 5– Conduct Job Search
  • Step 6– Interview and Negotiate
  • Basic Computers
  • Focus Career
  • Money Management
  • Citizenship
  • Workin’ it Out
  • “A” Game
  • Social Media
  • Colors
  • Networking
  • Resume Writing
  • 7 Habits of Highly Effective Teens
  • Elephant in the Living Room
  • Career Ready 101
  • Career Edge

A schedule of classes is posted monthly. Give us a call and let us know what class you are interested in and we can get you signed up!


Apprenticeship Programs

Lost your job? Exhausted your unemployment? Let us help you find a new career!


Paid Apprenticeships

Find a paid apprenticeship that opens the door to jobs with benefits like health insurance, paid vacation and retirement plans. View our flyer for more information about this exciting opportunity!

To qualify you must:

  • Be 18 years or older
  • Have a high school diploma or equivalent
  • Be authorized to work in the U.S.
  • Possess a valid driver's license
  • Be receiving unemployment or have exhausted unemployment
  • Score a Bronze or higher on the National Career Readiness Assesment (NCRC)
  • Register at IowaWORKS Center nearest you



Regional Workforce Investment Board Meetings

All RWIB Meetings are held in the ATC Building in Room 122 on IHCC Main Campus. The Meeting Schedule for the 2016 Year is as follows:

January 7, 2016 April 12, 2016 July 12, 2016 October 11, 2016
12:00-1:00 pm 1:00-3:00 pm 1:00-3:00 pm 1:00-3:00 pm


Regional Workforce Investment Board (RWIB) Meeting Minutes:

Click to review the list of approved minutes for past RWIB meetings. Minutes are listed by meeting date.

January 2015 April 2015 July 21, 2015 October 13, 2015


Keep up with us on Social Media!




Please come visit and let us help you achieve your goals!

Indian Hills Community College, North Campus
15260 Truman Street
Ottumwa, IA 52501

Contact Us:


roush_profileChristy Roush, Operations Manager
Indian Hills Community College

North Campus, Ottumwa Regional Airport, Ottumwa, Iowa 52501

Phone: (641) 684-5401, ext. 40019



erdmann_profileJennifer Erdmann, Operations Manager
Indian Hills Community College

North Campus, Ottumwa Regional Airport, Ottumwa, Iowa 52501

Phone: (641) 684-5401, ext. 40042