The following grievance procedure is for students, applicants for employment, and employees of Indian Hills Community College. This grievance procedure is also intended to coincide with the current grievance procedure for discriminatory practices and the Americans with Disabilities Act of 1990.
Level 1 – A person with a grievance of discrimination on the basis of race, color, national origin, sex, disability, age (employment), sexual orientation, gender identity, creed, religion, and actual or potential parental, family, or marital status in its programs, activities, or employment practices may first discuss it with their instructor, immediate supervisor, administrator, or the person most directly involved in order to resolve it informally. If a resolution is achieved, the grievant should complete the electronic form on the IHCC website with the appropriate documentation. Should the grievant not be comfortable addressing the grievance with the person(s) directly involved or they are unsatisfied with the result of the Level 1 discussions, they may proceed to Level 2.
Level 2 – If the grievance is not resolved at Level 1 and the grievant wishes to pursue it further they may formalize it by completing the electronic form on the IHCC website. The grievance form must be filed within 5 business days of the date of incident. The grievance form will be routed to the next level of supervision with a copy to Chris Bowser, Executive Dean of Students (students) or Kristen Parks, Director of Human Resources (employees/applicants). At this time a meeting is arranged between the grievant, the Director of Human Resources, the grievant’s supervisor, and the next level of supervision represented in the department. This formal meeting must take place within 15 business days after the written grievance has been received in the Human Resources Office. One additional meeting may be needed to resolve the matter. A final written decision will be supplied to the grievant by the second level supervisor within 30 business days after the receipt of the original written complaint. Should the grievance not be resolved at Level 2, the grievant may proceed to Level 3.
Level 3 – At Level 3, the grievant will present a written appeal to the president within 10 business days after the grievant has received a report from the second level supervisor. The grievant may also request a personal meeting with the president or his/her designee. A decision will be rendered by the president or his/her designee within 10 business days after the receipt of the written appeal.
This procedure in no way denies the right of the grievant to file a formal complaint with the Iowa Civil Rights Commission, the Federal Office of Civil Rights, or the Equal Opportunity Commission for mediation or rectification of civil rights grievances, or to seek private counsel for complaints alleging discrimination. No person filing a grievance will be subjected to coercion or retaliation for filing a grievance.